Royal Mail to change Printed Postage Impression – PPI

The design of the Royal Mail’s Printed Postage Impression (PPI) is changing by adding the ‘Delivered by Royal Mail’ mark to the current PPI designs.

Why are they doing this?
The Royal Mail believes it is important that its employees’ role in delivering the mail to communities throughout the UK is fully recognised.

The UK was one of the first countries in the EU to open the postal market to full competition in 2006. Since then, competition has become well established. Royal Mail believes it would be helpful to everyone – you, the customer, and receiving households and businesses – to make it easy to identify whether Royal Mail or another company delivered each item of mail. This way the receiving customer will know who to call if there is a problem with misdelivery, late delivery or another issue. In an independent poll of consumers, 77% agreed this would be helpful*.

When will this change take effect?
You can begin using the new PPI designs now, and the changes will be effective from 23rd June 2012. However, they are mindful of the challenges some customers may face in implementing the new PPI by this date. Therefore, there is a six-month period for migration to enable you to use up old stocks of stationery which do not have the “Delivered by Royal Mail” mark printed on them and to change to the new PPI design.

Throughout the period up until 2 January 2013, Royal Mail will continue to accept mail with the old PPI design whilst you make the transition to the new PPI specifications.

You can use the following service to create your new PPI: http://www.royalmail.com/produce-ppi

*All figures, unless otherwise stated, are from YouGov Plc. The total sample size was 1063 adults. Fieldwork was undertaken between 8th and 9th May 2012. The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+).

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