• Royal Mail – Quality of Service

    Royal Mail – Quality of Service

    Royal Mail’s latest report reveals that it achieved its quality targets for First Class letters and parcels and was ahead of its Second Class target for this mail after the first three quarters of the 2013/14 financial year. Royal Mail has the highest service specification of any major European country (1)

  • Royal Mail statement on Announcement of CWU Strike Ballot

    Royal Mail statement on Announcement of CWU Strike Ballot

    The CWU’s announced this morning that it will hold a national strike ballot unless agreement is reached with Royal Mail on a range of issues. Please see the statement we have issued in response to the below. Royal Mail is disappointed that the CWU intends to call for a national strike ballot A highly competitive…

  • Royal Mail to change Printed Postage Impression – PPI

    Royal Mail to change Printed Postage Impression – PPI

    The design of the Royal Mail’s Printed Postage Impression (PPI) is changing by adding the ‘Delivered by Royal Mail’ mark to the current PPI designs. Why are they doing this?The Royal Mail believes it is important that its employees’ role in delivering the mail to communities throughout the UK is fully recognised.

  • Royal Mail to charge VAT on all bulk services

    Royal Mail to charge VAT on all bulk services

    Changes to the way in which the Royal Mail are regulated and how its services attract VAT are due to come into force from 2nd April 2012. Some of the information is still to be detailed, but in a nutshell, from April, if you send mail using the Royal Mail Online Business Account (OBA) or…