News
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whistl (ing) a new tune – TNT Post rebrand
TNT Post have rebranded themselves to provide themselves with a distinct identity while they try to steal further market share from Royal Mail. Whistl processes over 22% of all the UK’s mail. Each year they collect, sort, send and transport over 4 billion items of addressed mail, packets and parcels for businesses just like yours,…
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ROYAL MAIL BEATS QUALITY OF SERVICE TARGETS
Royal Mail beat its 93.0 per cent First Class mail target with 93.2 per cent of this mail delivered the next working day. It also exceeded its Second Class mail target of 98.5 per cent, delivering 98.9 per cent of this mail within three working days. Royal Mail has one of the highest service specifications…
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Market Research – Mailing Facts
Direct Mail continues to be the preferred choice for brochures, catalogues, welcome packs and statements, whereas email is considered more appropriate for new, confirmations and promotional offers. A study carried out in 2007 (just before the launch of the first iPhone) provided very similar results to a more recent survey, proving that, for the right…
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Royal Mail to cut 1,600 managerial jobs
ROYAL Mail is facing the threat of industrial action just months after its controversial privatisation after unveiling “ruthless” plans to axe 1,600 jobs as part of a programme aimed at saving £50 million . The UK’s newly-privatised universal postal service provider said today that the “vast majority” of the jobs lost will be among its…
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Changes in Large Letter Services
Royal Mail is restructuring its Large Letter services to further reflect how people use mail. Advertising Mail Large Letters remain unchanged. However, the standard Large Letter service used for both transactional documents and goods fulfilment is being divided into services aimed at these two applications. A Business Mail Large Letters service is being introduced for…
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Revised Proposal on Postal Address File Licencing
Last summer, following extensive discussions with Government and its representatives, the Royal Mail published their proposal for simplifying [tooltip tip=”PAF – Postal Address File”]PAF[/tooltip]® licensing and set out substantial reforms to the licensing arrangements. Having listened to the market’s feedback, sought expert advice from the PAF Advisory Board; independent representatives of [tooltip tip=”PAF – Postal…
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Royal Mail – Quality of Service
Royal Mail’s latest report reveals that it achieved its quality targets for First Class letters and parcels and was ahead of its Second Class target for this mail after the first three quarters of the 2013/14 financial year. Royal Mail has the highest service specification of any major European country (1)
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Royal Mail statement on Announcement of CWU Strike Ballot
The CWU’s announced this morning that it will hold a national strike ballot unless agreement is reached with Royal Mail on a range of issues. Please see the statement we have issued in response to the below. Royal Mail is disappointed that the CWU intends to call for a national strike ballot A highly competitive…
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Royal Mail to change Printed Postage Impression – PPI
The design of the Royal Mail’s Printed Postage Impression (PPI) is changing by adding the ‘Delivered by Royal Mail’ mark to the current PPI designs. Why are they doing this?The Royal Mail believes it is important that its employees’ role in delivering the mail to communities throughout the UK is fully recognised.
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Royal Mail to charge VAT on all bulk services
Changes to the way in which the Royal Mail are regulated and how its services attract VAT are due to come into force from 2nd April 2012. Some of the information is still to be detailed, but in a nutshell, from April, if you send mail using the Royal Mail Online Business Account (OBA) or…